Cosmetic Skin Solutions | Frequently asked Questions

Following are frequently asked questions on our skin care products and methods of operations. Click on the subcategory which best describes your question, or contact us.

Product Questions:

How soon will it take before noticing positive results?

Our topical antioxidant serums contain high amounts of Vitamin C which clinical testing has shown significant improvements in the tone, texture, brightness and hydration of skin after a few days of use. Lines and facial wrinkles will soften, skin discoloration and pigmentation will be reduced in as little as two months, although individual skin results will vary. Our proprietary topical Vitamin C serums are fast absorbing upon contact and serve as a protective barrier to the environmental assaults and free radicals.

Would it still be necessary to apply protective antioxidant products even on overcast days aside from sunny days?

It is extremely important and highly recommended for continued use and application of our topical antioxidant Vitamin C preventative and protective products. Ultraviolet A and Ultraviolet B rays are abundantly present even on days which are overcast. Ultraviolet rays in the form of natural light are capable of penetrating clouds and reaching the skin. For ultimate protection against UV radiation, antioxidant application, along with a gel, moisturizer, and sunscreen will keep your skin shielded from UVA/UVB rays, as well as reducing the risk of accumulating photo-aged skin associated with prolonged exposure to natural light.

What type of skin condition (s) are these products designed for?

Our skin care line of products are designed to be used on all skin conditions including aging, dry, oily, normal, mature, sensitive skin types, or any variation in between.

How can over exposure of the sun be potentially damaging to skin?

The sun’s rays in the form of ultraviolet radiation along with environmental pollutants and oxidative stress can accelerate skin aging and break down structural proteins collagen and elastin fibers responsible for skin firmness and elasticity. Over sun exposure can develop sun spots and discoloration to exposed areas of skin such as the neck, chest, forearms, and face.

What is photo-damage and hyperpigmentation?

Photo-damage is over exposure to ultraviolet radiation. Over exposure to UVA rays from the sun can lead to damage to the skin, which often results in sunburn in the short term. Long term damage can result in lines, onset of wrinkles, sun spots, skin discoloration, and other cosmetic blemishes which may appear much earlier than they normally would. Hyperpigmentation is a form of sun damage caused by an excess production of the pigment melanin. Over exposure to sunlight can increase the production of melanin causing darkened areas of skin.

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What are sun spots and how are they formed?

Sun spots are variations of brown, to tan marks on the skins surface which are most common to areas exposed to the sun such as the forearms, back of the hands, chest, neck, and face. They are caused by over exposure to the suns UV rays. It is also a cause of aging, which is why some people call them age spots

How can I prevent over exposure from the sun and maintain healthy skin using topical Vitamin C?

By using appropriate sun protection and our topical Vitamin C skin care formulations which contain anti-oxidant’s and anti-aging ingredients is essential for brighter, healthier skin. Topical anti-oxidants Vitamin C, and Vitamin E provide photo-protective benefits which serve as a barrier from sunlight. Vitamin C defends against oxygen free radicals and helps build collagen. Collagen is a key component of most body tissues and is an essential component for the maintenance and structural stability of collagen. Vitamin E defends against a different type of radical, fat-soluble radicals. When Vitamin C is combined with Vitamin E, a defense against both types of radicals are created, which can provide greater skin protective benefits.

Where can I find the expiration date and shelf-life of products?

All products including topical Vitamin C treatments are manufactured every week to ensure absolute freshness with the highest level of efficacy. The open container symbol below tells you the recommended number of months within which the product should be used after you have first opened and used it, provided the product has been stored under normal conditions and not exposed to extreme temperatures. This is referred to as the "period after opening", which is in compliance with European Union Guidelines.

For example, 12M means that you should replace this product within 12 months after first opening. The "Period After Opening" number will vary based on differences upon Cosmetic Skin Solutions products.
Expiration Date Symbols

Where can I find the net contents, and can I be assured that the stated amount is accurate?

The net contents is the amount of product in the bottle. The symbol displayed below following the volume declaration in (ml) guarantees that Cosmetic Skin Solutions LLC products has been filled in accordance with the average system of measures used in compliance with European Union Guidelines.

What is the meaning of the symbol below?

This symbol denotes that our company contributes to proper disposal and recycling measures. We encourage recycling on the consumer end once product contents have been used up.

Is it safe to use these products if I have rosacea?

We recommend consulting your physician on the best possible treatment for your skin condition.

Are your products safe to use while pregnant, or during lactation?

We recommend consulting your physician on the best possible skin treatment for you during pregnancy or when nursing.

Is it necessary to keep the products refrigerated to maintain its stability?

No. It is not necessary to refrigerate the products. The ingredients are stable when formulated. Keep away from direct light and store at room temperature.

What is the purpose of having amber bottles?

The purpose of having amber bottles is to minimize the amount of light penetration to the product. This will help to preserve shelf-life, freshness, and efficacy.

Will my product be fresh once I order?

To ensure the highest efficacy and effectiveness of our products, it is necessary to use a fresh product. All serums are manufactured on a weekly basis so it is fresh upon delivery.

Will these products work for different skin colors?

Yes. Our product line is designed for use on all skin types, including aging, dry, oily, normal, mature, sensitive skin types, all ages, and all skin conditions.

I heard parabens can be unsafe. Do the products contain any parabens?

No. Our products are paraben-free.

Do you have animal product testing?

No. We do not conduct any product testing on animals.

Is the packaging material used recyclable or biodegradable?

Yes. Recycling preserves water, natural resources, and conserves energy. We take pride in helping to preserve these natural elements and resources by using packaging materials which are produced from 100% recycled materials. Unlike traditional peanuts for packaging, we use Biodegradable peanuts which decompose in water leaving no toxic waste, are static-free organic starch, and are FDA compliant. All product bottles are made of glass which are 100% recyclable. We encourage you to partake in having good recycling habits, which will be beneficial in preserving both our natural resources and earth.

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Usage Questions:

How do I use the products to maximize the highest level of effectiveness?

Our topical Vitamin C formulations are designed to be used in synchronization with each other. In order to maximize the optimal results of each product, it is recommended to follow use of a Vitamin C product with either gel. The active ingredients per each will work as a system to combat signs of aging.

How to use Cosmetic Skin Solutions topical Vitamin C antioxidant and gel treatments?

Cosmetic Skin Solutions topical vitamin C antioxidant serums ADVANCED FORMULA +

External environmental factors such as UV radiation, airborne toxins, tobacco, genetics, and unhealthy lifestyle choices are toxic substances which create the formation of skin damaging free-radicals, all of which contribute to UV induced skin aging (Photo damage), and premature skin aging.

Toxic substances cannot be completely eliminated, although their effects can be greatly reduced. All Cosmetic Skin Solutions topical vitamin C antioxidant serums use the L-ascorbic acid form of vitamin C, according to studies represents the most effective form of vitamin C to benefit the skin by preventing photo damage and premature skin aging, in combination with other essential active and highly effective ingredients provides preventative, corrective, and protective properties to restore healthy looking skin.

Listed below are the active ingredient concentrations in its respective vitamin C designations, and differences in indications per each product.

Topical Vitamin C Antioxidant Serums - Morning Use

Vitamin C + E Serum - Contains 15% Vitamin C (L-ascorbic acid), 1% Vitamin E (alpha- tocopherol), and 0.5% Ferulic Acid.

Phloretin Serum - Contains 10% Vitamin C (L-ascorbic acid), 2% Phloretin, and 0.5% Ferulic Acid.

Vitamin C 20% Serum - Contains 20% Vitamin C (L-ascorbic acid) with 0.5% Ferulic Acid.

Firming Eye Gel - Contains 5% Vitamin C (L-ascorbic acid) with 0.5% Ferulic Acid,

Lighten & Hydrate Antioxidant Gels - Morning Use

Hydra B5 Gel - Deeply hydrating treatment.

Phyto Botanical Gel - Lightening and skin calming treatment.

Broad-Spectrum Sunscreen - Morning Use

Broad-Spectrum UV Shield SPF 30 - Contains 8.0% Zinc Oxide (Z-Cote) with 6.0% Titanium Dioxide.

Exfoliating Antioxidant Serum - Evening Use

Resurfacing Serum - Contains 27% of Hydroxyethylpiperazine Ethane Sulfonic Acid and Hydroxyethyl Urea, 2% Lactic Acid, 2% Glycolic Acid.

How to Use Cosmetic Skin Solutions Products as a System

Cosmetic Skin Solutions topical vitamin C antioxidant serums ADVANCED FORMULA + are designed to be used in synchronization with each other to maximize the optimal results of each product. It is recommended that our topical vitamin C antioxidant serums be applied in the morning after cleansing, followed with our Hydra B5 of Phyto Botanical Gel.

Additional benefits and results can be achieved with use of our Resurfacing Serum containing exfoliating alpha hydroxy acids. This treatment is recommended to be applied directly after cleansing in the evening. Our Firming Eye Gel is designed for gentle improvement for the delicate eye area. For best results, apply this treatment in the morning.

For optimal results and ultimate protection, protect using our Broad-Spectrum UV Shield SPF 30 sunscreen. Proper use of our topical vitamin C antioxidant serums in combination with each other will work as a system to combat the signs of induced skin aging (Photo Damage) and premature skin aging caused by external environmental factors.

In order to maximize the full efficacy of each product in an effective layering method, products should be applied from thinnest to thickest. Let product fully absorb prior to applying the next product within your skin care regimen sequence.

Cosmetic Skin Solutions skin care regimen is a list of protocols for best use of our products to incorporate into your existing skin care regimen. Please note that skin care regimens may vary based on individual skin type and skin care needs, consult a licensed skin care professional for a personalized individual skin care regimen.

Note: All Cosmetic Skin Solutions products do not contain parabens and are not tested on animals.

Return Policy Questions:

What is your product return policy?

We gladly accept returns, less shipping costs. We take pride in customer satisfaction, if by any way the customer is not completely satisfied with the order, we will credit back the order once it is returned within a time frame of 30 days from receipt of purchase, less a 50% restocking fee. Just e-mail our customer service on the contact us page if this message pertains to your order. Thank you.